Terms & Conditions
Access to and use of this Website and the products and services available through this Website (collectively, the ‘services’) are subject to the following terms, conditions and notices (the ‘Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or the entire Website.
1. Ownership
This website, www.luxe-wholesale.com is owned by LUXERE Ltd, “LUXE” is a registed trade name of LUXERE Ltd.
Company Registration Number: 13329161
2. Contract
2.1 When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods and will not be formed until your payment has been approved by us who reserves the right in it ultimate judgement whether to accept an order from any Buyer.
2.2 The Contract will relate only to those Goods whose dispatch is confirmed in our delivery note. We will not be obliged to supply any other Goods which may have been part of your order.
2.3 Cancellation
We reserve the right to cancel the contract between us if any of the listed below happened.
2.3.1 We have insufficient stock to deliver the goods you have ordered
2.3.2 We do not deliver to your area; or
2.3.3 One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
2.3.4 If we do cancel your order we will notify you by e-mail or via telephone, we will not be obliged to offer any additional compensation for disappointment suffered.
2.3.5 If we can’t get in touch with you by all means in 48 hours.
3. Delivery
3.1 The charges and way for delivery will be agreed between us and the buyer shown on the check out page. All the relative information is displayed in the shipping info page.
3.2 Estimated delivery times are to be used as a guide only, from date of dispatch, we are not responsible for any delays caused by any reason.
3.3 The Buyer must inspect the Products on delivery and, in the case where Products have been delivered by carrier, sign the required proof of delivery document or collection acceptance document. A signature on that document will constitute conclusive evidence against the Buyer of receipt of the quantity of Products indicated on that document free from any apparent defect or damage. The Buyer may not reject the Products or any part of them solely on the grounds of short delivery of an instalment. If the Products are alleged to be damaged or defective on delivery, a description of the alleged damage or defect must be given in writing at the time of delivery and signed by or on behalf of the Buyer.
3.4 We reserve the right to make delivery of the Products by instalments. If the Products are to be delivered in instalments, each delivery will constitute a separate contract. The Buyer may not treat the Contract (as a whole) as repudiated if we fail to deliver any one or more of the instalments or if the Buyer has a claim in respect of any one or more of the instalments.
3.5 If the Buyer fails to take delivery of the Products or We are unable to deliver the goods because the buyer have not provide appropriate address, instructions or documents. Then the risk of the goods on the way of delivery will pass to the buyer include any damage or lost.
4. Risk and Property
4.1 Any damage or loss of the goods will be at the buyer’s risk from the time of delivery or deemed delivery.
4.2 All products that ordered under credit invoice or credit account from LUXE Wholesale are remained as the properties of Luxe La Mode Ltd until the full payment of order(s) has been cleared. Buyer is not allowed to transfer unpaid products of Luxe La Mode Ltd to any third parties in any circumstances. Up to sign the agreement of credit account with LUXE Wholesale, buyer has agreed to sign up Luxe La Mode Ltd as their secured creditor and Luxe La Mode Ltd is entitled to claim the ownership of all unpaid products if the buyer fails to make payment under credit agreement; or in case of bankruptcy.
5. Description of the product
5.1 All contents of website published by Seller such as descriptions, specifications, drawings or prices of the product are submitted for guidance only. They shall not form part of the Contract.
5.2 We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our Order acceptance policy.
6. Returns & Exchange
6.1 Only faulty and defective items, shortage of delivery or miss delivery are liable to claim refund or replacement. You must notify us within 7 days of delivery email to sales@luxe-wholesale.com quoting your order number, product code and reasons for your claim.
6.2 All items returned must be in their original, undamaged packing and must be in unused condition (expect only in the case of products which have been discovered to be faulty upon use), failing which the seller reserves the right to refuse either all or some of the refund.
6.3 All the returned items are sent at the buyer’s expense.
7. Privacy
7.1 The buyer should be aware that this site is monitored and may capture information about your visit. We will collect the buyer’s personal information such as name/company name, billing and shipping address, email, phone number, and a password. We may also collect information about where and when you are browsing the website and what page and product you have viewed.
7.2 You agree that you do not object to us contacting you for any of the following purposes whether by telephone, e-mail or in writing, you confirm that you do not and will not consider any of the following as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003:
Processing your order and payment.
To administer this website
For statistical or survey purposes
To serve website content and advertisements to you
To notify you of new products and promotion under your consent
7.3 You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.
8. Purchase of products
8.1 We will try our best to protect the details of your order and payment. But in the absence of negligence on our part we are not able to hold liable for any loss as result of a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.
8.2 Since we have a large collection of products, the products might be wrong priced by our negligence. In that case, we will contact you and ask your permission to either accept the right price or cancel the order. But we reserve the right to not accept the order with wrong priced products.
8.3 We will contact you at our own discretion with regards of the availability of Goods, if some Goods you order are not available in your order. Please note that we will also ship out Goods prior without notice and refund you the Goods which were not available in your order.
8.4 For orders from abroad, all the related expense such as import duties and taxs will be your responsibility to pay. Please note we have no control over those charges and cannot predict the amount.
8.5 For orders within EU, unless you provide us with a valid VAT number and other related information. We will still charge you VAT on your order.
9. Intellectual property
9.1 The buyer agrees that all the that all copyright, database rights, trademarks and other intellectual property rights in all material and/or content of the Company’s catalogues and its website is owned by the Company or its licensors.
9.2 All the product images are owned by LUXE WHOLESALE. The buyer may only download and use the product images they have already ordered from LUXE WHOLESALE and the images are strictly limited for the buyer’s own commercial and promotion use. This permission is non-transferable and revocable by the Company at any time.
9.3 Use our product images to promote and sell similar products which are not ordered from LUXE WHOLESLE is strictly forbidden.
9.4 Any reproductions of the images are not allowed.
10. Disclaimer of Liability
10.1 LUXE Wholesale shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury, death or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the Website, you or your company’s personal information or material and information transmitted over our system.
10.2 In particular, neither LUXE Wholesale or any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from out or in connection with the contract, any delays, inaccuracies, errors or our negligence.
11. General
11.1 LUXEWHOLESALE makes no warranties, representations, statements or guarantees (whether express, implies in law or residual) regarding the website.
11.2 If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the Website.
11.3 Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall retain in full force and effect.
11.4 Use of this website shall in all respects be governed by the laws of England, regardless of the law that might be applicable under principles of conflicts of law. The parties agree that the English courts located in (insert country), shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.
11.5 LUXEWHOLESALE reserves the right to alter any of the terms and conditions without prior notice.
